Andy Hall, ACC is the Founder and Director of Andy Hall Coaching (AHC) specializing in leadership development, customer service, and people-based organizational transformation & behavioral change. Andy spent 20 years as a senior leader in the United Kingdom and United States. His last corporate role was as Operations Controller for William Hill where he provided leadership to over 3,000 team members across 623 locations. Andy achieves results by empowering, motivating, and inspiring others toward action by helping them define purpose to deliver outstanding outcomes. His coaching style combines his knowledge and expertise in commercial businesses with proven leadership methods to deliver key intervention for rapid, successful, and lasting transformation. Andy is an International Coach Federation Certified Executive Business Coach; a Business Neuro Linguistic Programming (NLP) Practitioner; a John Maxwell Certified Coach, Speaker and Trainer; and a Myers Briggs Type Indicator (MBTI) Practitioner.